Instead of Charging the Credit Card Fee to me as the Provider. I'd like an option for the Client to cover the processing fees. Many businesses have the client cover the cost of processing the card.
If I fill out a client's treatment plan and then click to add a goal, none of that information is saved. Since the goal button is right in the document I often forget to click the "save" button. The draft should save automatically when moving to a...
Guest
about 3 years ago
in Notes & Cases
2
Future consideration
Allow Staff to electronically sign and upload new hire paperwork and other documents related to employment.
Create an HR level permission with - and separate from- Administrative.
As a provider, allow me to customize one appointment reminder template that my clients receive. Right now, the organization customizes the message, but I'd like to change it for my clients only.
Guest
over 3 years ago
in Clients & Groups
5
Future consideration
Allow me to easily view the claim number in the claim tabs. When I talk to payers they typically refer to claim numbers and it would be easier to find the correct client and claim if I could search by this in TheraNest.
Create one reusable link for Telehealth appointments
Have TheraNest create one telehealth link that can be reused for a client so I don't have to email them a unique link each time. If there was one link the client could just save it and not have to worry about logging into the portal.
Alway the same email to be used on multiple Client portals
It would be extremely helpful to allow the same email address to be used on multiple client portals. This would eliminate a lot of issues we have been having. Thanks!