Ensora Mental Health Ideas Portal
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Status Completed
Categories Clients & Groups
Created by Guest
Created on Jun 25, 2020

RELATED IDEAS

Using same email for siblings

It would be nice to be able to send paperwork for multiple siblings to one parent email instead of them having to have multiple emails for the children
App Type Provider App
  • ADMIN RESPONSE
    Aug 23, 2024
    With the client contact network, one email address can be used to access multiple portal accounts! To learn more about this feature, check out our help articles: https://theranest.zendesk.com/hc/en-us/articles/360059021411-Client-Contact-Network-Overview-
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    • Guest
      Reply
      |       Aug 29, 2020
      This would be a definite plus. I see many sibling sets myself or have other members of the household with other clinicians in our practice. Being able to have the same email address used on multiple client portals would be beneficial for paperwork and continuity of care.
    • Guest
      Reply
      |       Jul 15, 2020
      Please allow for the email address to work for more than one client. For example I have a mom of 3 children. The mom has one email but now has to come up with 2 different ones in order to get the client portal forms. It would help if the same email could be used more than once. Thank You.