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Ensora Mental Health Ideas Portal
407 VOTE
Status Planned
Categories Clients & Groups
Created by Guest
Created on Feb 20, 2018

Send appointment reminders to multiple contacts

Allow me to send appointment reminders to multiple phone numbers and/or email addresses. Some clients that are children may have divorced parents and both want to be alerted that their child has an appointment.
App Type Provider App
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    • Guest
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      Apr 9, 2025

      I see this has been requested 7 years ago and is "planned", but for when? Meanwhile - We're out here struggling to explain to our parents that our EMR just doesn't support that function.

    • Guest
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      Dec 14, 2023
      For our teen clients some parents like to have appointment reminders sent to a parent and the teen client. At this time TheraNest only auto text one number in the clients chart for appointment reminders. An option to have the automated appointment reminders sent to more than one phone number would be appreciated.
    • Guest
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      Dec 5, 2023
      This would be extremely helpful!!
    • Noah Marriott
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      Nov 15, 2023
      A client asked if we could send reminder texts to both her and her parent. I think this would be helpful in situations where parents/family members provide transportation or other supportive roles in a patient's care.
    • Heather Abegglen Webb
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      Aug 14, 2023
      Emails on the client details page, as well as contact network (with scheduling access) should receive email and text reminders for appointments.
    • Lisa Briggs
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      Jul 20, 2023
      This would be amazing! Especially for clients that live with both mom and dad.
    • Thomas The Test Engine
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      Apr 25, 2023
      It would be helpful if all numbers on file could be sent a text reminder for upcoming sessions.
    • Guest
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      Mar 22, 2023
      Having one than one email reminder would allow two divorced parents to both receive the reminder regardless of who's house they are at that week. It would also allow teens and their parents to receive the email reminder
    • Guest
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      Nov 8, 2022
      This would be really helpful for our adolescent clients. Both parents and the client want the notifications.
    • Jen Aldrich
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      Oct 28, 2022
      and to send invoices/superbills to multiple parents at once to stay informed
    • Jen Aldrich
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      Oct 26, 2022
      Also for billing (credit card receipts etc)
    • Janel Chavez, LCSW
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      Oct 5, 2022
      This would be a great feature.
    • Guest
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      Aug 29, 2022
      Please allow for 2 cell phone numbers to receive appt reminders (from one client file)....I see couples, and both partners would benefit from receiving text appt reminders (not just emails).
    • Guest
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      Aug 29, 2022
      I work with couples, and I would like both partners to be able to receive appt reminders via text (not just email). Most of my clients see texts before they see emails, so the appt reminders should go to both clients via text, if possible. TY!
    • Guest
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      Aug 15, 2022
      I work with a lot of teen parents and we want to empower the teens to manage their own appointments but at times that can be a struggle so it would be amazing if it was possible to send the text appointment reminders to more than one number. I could see this also being helpful with divorced families where both parents could receive the reminders.
    • Guest
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      Jun 22, 2022
      This is a must - this feature should already exist!
    • Guest
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      Jun 5, 2022
      Having the option that the contact network gets text reminders, rather than or in addition to the client. In my case, the client is usually a child, but it's the parent(s) who need the reminder text. Contact network does not get the text, only the number in the client information.
    • Guest
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      Feb 23, 2022
      Yes this would be great. I find myself having to tell partner of the couple to create their own reminder. Also, leaving the reminder in the hands of the person on calender can contribute to existing problems in the relationshp. I would prefer for each client of a couple or even family dynamic to have their own reminders through Theranest.
    • Guest
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      Dec 16, 2021
      It would be great to be able to add multiple cell phone numbers to a client's profile and be able to send reminder texts to multiple cell phone numbers
    • Guest
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      Oct 11, 2021
      Hi! I have clients who would like a reminder sent to them and their child or them and their spouse. Would you be able to make this an option? Thanks!
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