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Ensora Mental Health Ideas Portal

Separate appointment reminder preferences

Allow me to set a client's appointment reminder preferences that are separate from other communication. For example, a client may not want to receive emailed reminders but they do want to receive other communication via email.
App Type Provider App
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    • Guest
      Apr 24, 2024
      Some of my clients would like to be able to opt-out of email reminders for appointments, but still have access to other emails from the system. Could this feature be added?
    • Guest
      Nov 8, 2022
      I would like to send email reminders of appointments some clients but be able to turn that function off for others
    • Guest
      Sep 12, 2022
      Add the option to not sent appointment reminders to additional email addresses added to Client Details Page and ensure that once an additional email address is removed, future scheduled appointments don't still get sent to removed address. This can help with children cases who have separated parents.
    • Guest
      Jun 23, 2022
      My clients are telling me that they are receiving too many notifications about appointments (as well as for the video link). Some clients prefer not to get email reminders. I would like to have the ability to turn notifications off by individual clients as well as at the organization level.
    • Guest
      May 7, 2019
      Turn off email notification that is sent out when appointment is changed by client but leave email reminders still active and on to send out
    1 MERGED

    messaging

    I would like to request that Theranest add an "opt out of reminders" option. As of now, it seems the only way to opt out is to choose to "not receive" text messages or emails. A client may want to be able to communicate through text or email but n...
    Kelly Brakenhoff 11 months ago in Messaging & Notifications 0 Future consideration
    0 MERGED

    messaging

    I would like to request that Theranest add an "opt out of reminders" option. As of now, it seems the only way to opt out is to choose to "not receive" text messages or emails. A client may want to be able to communicate through text or email but n...
    Kelly Brakenhoff 10 months ago in Messaging & Notifications 0 Future consideration