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TheraNest Ideas Portal
Status Future consideration
Created by Guest
Created on Jun 2, 2022

Separate appointment reminder preferences

Allow me to set a client's appointment reminder preferences that are separate from other communication. For example, a client may not want to receive emailed reminders but they do want to receive other communication via email.
App Type TheraNest App
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  • Guest
    Reply
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    Apr 24, 2024
    Some of my clients would like to be able to opt-out of email reminders for appointments, but still have access to other emails from the system. Could this feature be added?
  • Guest
    Reply
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    Nov 8, 2022
    I would like to send email reminders of appointments some clients but be able to turn that function off for others
  • Guest
    Reply
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    Sep 12, 2022
    Add the option to not sent appointment reminders to additional email addresses added to Client Details Page and ensure that once an additional email address is removed, future scheduled appointments don't still get sent to removed address. This can help with children cases who have separated parents.
  • Guest
    Reply
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    Jun 23, 2022
    My clients are telling me that they are receiving too many notifications about appointments (as well as for the video link). Some clients prefer not to get email reminders. I would like to have the ability to turn notifications off by individual clients as well as at the organization level.
  • Guest
    Reply
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    May 7, 2019
    Turn off email notification that is sent out when appointment is changed by client but leave email reminders still active and on to send out
1 MERGED

messaging

Merged
I would like to request that Theranest add an "opt out of reminders" option. As of now, it seems the only way to opt out is to choose to "not receive" text messages or emails. A client may want to be able to communicate through text or email but n...
Guest 4 months ago in Messaging & Notifications 0 Future consideration
0 MERGED

messaging

Merged
I would like to request that Theranest add an "opt out of reminders" option. As of now, it seems the only way to opt out is to choose to "not receive" text messages or emails. A client may want to be able to communicate through text or email but n...
Guest 3 months ago in Messaging & Notifications 0 Future consideration