If I change or cancel a client's appointment, send a notification to the client's contacts in their contact network.
App Type
Provider App
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Erica Anderson
Oct 18, 2022
When messaging to a client contact, they report that they don't get an email notification that I sent a message to them. Also, client contacts don't get notification of additional forms submitted or that appointment have been changed or canceled etc. If client contact has portal access it's because the client is a minor or needs that contact to manage thier appointments/forms.