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TheraNest Ideas Portal
Status Future consideration
Created by Guest
Created on Apr 27, 2023

Notify staff via email of appointments canceled via reminders

Allow my staff to be notified via email when a client cancels an appointment from a phone or text reminder.
App Type TheraNest App
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  • Guest
    Reply
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    Jul 17, 2024
    Notify staff via text and/or email. Can we get some traction on this one please? This seems like an extremely simple feature to add on!
  • Thomas The Test Engine
    Reply
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    Nov 17, 2022
    Allow the staff member to be notified if a client cancels their appointment via a reminder.
  • Guest
    Reply
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    Aug 27, 2020
    Client cancelled via response to text reminder but I was not notified. I was not able to see when they cancelled and billed for late cancel. She was able to show me screen shot that she actually did cancel more than 24 hours in advance. We should get an email notification when clients cancel AND see when they cancelled.