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Status Future consideration
Categories Messaging & Notifications
Created by Guest
Created on Jan 7, 2020

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Send secure message alert to client's secondary email address

It would be great if the email sent to clients alerting of a secure message could be sent to both the primary and secondary email addresses on file in TheraNest. This would be especially helpful for minor clients with divorced parents.
App Type Provider App
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    • Guest
      Reply
      |       Jun 14, 2024
      It would be nice if clients would get a notification of an inbox message sent by the provider. Currently if I send a message they are not being notified to log in to their client portal to check messages
    • Guest
      Reply
      |       Sep 12, 2022
      I agree with the comments. Especially for parents with legal involvement, sometimes it is required to send all communications to both parents and it is frustrating that only one email can be used at a time on Theranest.
    • Guest
      Reply
      |       Oct 5, 2020
      When a client sends a message thru Theranest some sort of notification to our personal email
    • Guest
      Reply
      |       Jan 9, 2020
      This would be very helpful for minor clients with separated parents/guardians as well as for clients in marital therapy
    • Guest
      Reply
      |       Jan 7, 2020
      Also helpful for couples