Ensora Mental Health Ideas Portal
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Add confirmation modal when recording a payment

Adding a confirmation modal when recording a payment will help reduce errors if staff think they are charging a client's credit card when in reality, they aren't.
Kristen Harper 21 days ago in Billing & Payments 0 Future consideration

Pop-up notifications for alerts

Some of the alerts are important and need my immediate attention. It would be great if some alerts were displayed as pop-ups on my screen.
Valarie Williams about 22 hours ago in Messaging & Notifications 0 Future consideration
325 VOTE

Allow multiple client signatures on clinical notes

Allow me to add multiple client signatures to clinical notes. I work with children who may have parents and stepparents and I want to be able to capture all of their signatures.
Guest 11 months ago in Notes & Cases 64 Future consideration

Require Client to add Insurance Information when creating Client Portal Account

Add a setting to require clients to add Insurance Information when creating Client Portal account and a prompt to add Insurance information for those who have previously created Client Portal accounts.
Jacob Mergendoller 3 months ago in Billing & Payments 0 Future consideration
101 VOTE

Add payment link to invoices & statements

Allow clients to pay directly from the sent invoice or statement without having to log into the Client Portal or be sent a separate one-time payment link.
Lisa Briggs 7 months ago in Billing & Payments 0 Future consideration

Notifications for expiring insurance

It would be great if the section for inputting insurance policy info had a spot for a term/renewal date that also sent a notification to a specific staff member.
Christina Leslie 27 days ago in Billing & Payments 0 Future consideration

Add link to Payer ID List In Insurers Details

Add a link to the Payer ID List to the Insurer Details page that will enable you to confirm Payer IDs. This would improve the workflow to correct the Invalid Payer ID Claim error when running "Check Selected Claims for Errors" . When selecting "Cl...
Guest 8 days ago in Billing & Payments 0 Future consideration

Add profile photos for clients

Allow me to upload a profile photo for a client.
Sarah Maiolo 3 months ago in Practice Management & Administration 1 Future consideration

Record telehealth sessions for later review

It would be great if we could record sessions and have transcriptions of sessions automatically produced if the client consents. This would be especially helpful for any student intern trainees using the platform.
Guest 3 months ago in Conducting Telehealth Sessions 0 Future consideration

Add client birthdays to the calendar

Allow me to see any client birthdays on my TheraNest calendar.
Jessica Little 8 months ago in Calendar & Scheduling 0 Future consideration