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Ensora Mental Health Ideas Portal
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Showing 2012 of 2012
407 VOTE

Send appointment reminders to multiple contacts

Allow me to send appointment reminders to multiple phone numbers and/or email addresses. Some clients that are children may have divorced parents and both want to be alerted that their child has an appointment.
Guest about 7 years ago in Clients & Groups 56 Planned
210 VOTE

Decline supervisee notes

As a supervisor, allow me to decline a supervisee's notes and provide information on what edits they need to make before I sign off on it.
Guest over 3 years ago in Notes & Cases 49 Future consideration

Show who requested an appointment when viewing unconfirmed appointments

Allow me to see who requested the appointment when viewing my unconfirmed appointments. We work with minors often with divorced parents and it would be helpful to know which parent (contact network) created the appointment.
Erica Anderson about 2 months ago in Appointments & Scheduling 0 Future consideration

Display charge amount in payment processing window

The window for charging a credit card doesn't show the amount being charged. It would be helpful to verify that you are charging the correct amount before you complete the transaction.
Jordan Beaver 15 days ago in Billing & Payments 0 Future consideration
124 VOTE

Custom appointment reminders per client

Allow me to create an appointment reminder template for each client so I can send additional information for one client that may need it.
Guest over 2 years ago in Clients & Groups 19 Future consideration

Notify clients of new appointments without client portal account

Notify clients when a new appointment is created even if they don't have access to the client portal.
Candice Viero 2 months ago in Calendar & Scheduling 0 Future consideration

Simplify canceling and rescheduling appointments

Make it easier to cancel or reschedule an appointment as right now it's a lot of steps/clicks to enter the information.
Nora Broendel 6 months ago in Calendar & Scheduling 0 Future consideration
433 VOTE

Upload existing documents to create dynamic forms

I have all my own forms for my clients already made into word documents and PDFs. Allow me to upload these into TheraNest and use them as dynamic forms so that I don't have to recreate them.
Guest over 9 years ago in Notes & Cases 80 Will not implement

Save insurance credit cards on file

Allow me to store insurance credit cards on file for a client because this information typically doesn't change week to week.
Eitan Zerykier about 1 month ago in Billing & Payments 0 Future consideration
311 VOTE

Partial refunds of credit card transactions

Allow me to apply a partial refund of a credit card transaction. In instances of overpayments, we only need to refund a portion.
Guest about 7 years ago in Billing & Payments 52 Future consideration