Ensora Mental Health Ideas Portal
Add a new idea Subscribe
Status Future consideration
Categories Conducting Telehealth Sessions
Created by Courtney Haight
Created on Jan 10, 2023

RELATED IDEAS

Allow telehealth clients to indicate their location

Before a client joins a telehealth session, have them indicate their location and make that visible to me as a provider. For safety plan purposes, best practice is that you document where the person is when conducting the session (at their home, dorm, etc.)
App Type Telehealth
  • Attach files
      Drop here to upload
    • Guest
      Reply
      |       Aug 17, 2023
      Show in Telehealth sessions what state the client is joining the session from. This would help ensure that telehealth sessions are being done in the same state that the provider is licensed.
    • Guest
      Reply
      |       Mar 13, 2023
      I suggest having a feature where clients have to write their location before starting a Telehealth session. Something like "I attest this is my location at the moment of the session: ______". Or something that confirms the client's location at the moment of the session, to prevent client being in a place where psychologist is not licensed at the moment of the session.
    • Guest
      Reply
      |       Feb 14, 2023
      Prior to entering a telehealth session, having clients fill out a brief questionnaire on where they are taking the session from for safety purposes. Also providing crossroads, landmarks etc. This would go to the therapist in case of emergency.
    • Guest
      Reply
      |       Dec 8, 2022
      This is a requirement for many insurance companies as well! This would be an amazing feature!
    • Guest
      Reply
      |       Aug 25, 2020
      I believe this is a requirement in VA as well, to ensure the safety of the client. Having this feature for telehealth would be helpful.
    • Guest
      Reply
      |       Jun 25, 2020
      In the event a client is in danger of harm, and a wellness check needed to be done, it would be helpful to have each client enter their exact location prior to the start of session.
    • Guest
      Reply
      |       Sep 4, 2019
      Have a drop down or fill in for client's location during telehealth session. This is a therapy note requirement in Arizona.
    • Guest
      Reply
      |       Mar 28, 2019
      A trend for telehealth is asking the client their current location in case something were to happen during session. The idea is that we would be able to send police etc to the location if needed. So this one would be just requiring input of your current location before starting telehealth session.