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TheraNest Ideas Portal
Status Future consideration
Created by Guest
Created on Jan 10, 2023

Allow telehealth clients to indicate their location

Before a client joins a telehealth session, have them indicate their location and make that visible to me as a provider. For safety plan purposes, best practice is that you document where the person is when conducting the session (at their home, dorm, etc.)
App Type TheraNest Telehealth
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  • Guest
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    Aug 17, 2023
    Show in Telehealth sessions what state the client is joining the session from. This would help ensure that telehealth sessions are being done in the same state that the provider is licensed.
  • Guest
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    Mar 13, 2023
    I suggest having a feature where clients have to write their location before starting a Telehealth session. Something like "I attest this is my location at the moment of the session: ______". Or something that confirms the client's location at the moment of the session, to prevent client being in a place where psychologist is not licensed at the moment of the session.
  • Guest
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    Feb 14, 2023
    Prior to entering a telehealth session, having clients fill out a brief questionnaire on where they are taking the session from for safety purposes. Also providing crossroads, landmarks etc. This would go to the therapist in case of emergency.
  • Guest
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    Dec 8, 2022
    This is a requirement for many insurance companies as well! This would be an amazing feature!
  • Guest
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    Aug 25, 2020
    I believe this is a requirement in VA as well, to ensure the safety of the client. Having this feature for telehealth would be helpful.
  • Guest
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    Jun 25, 2020
    In the event a client is in danger of harm, and a wellness check needed to be done, it would be helpful to have each client enter their exact location prior to the start of session.
  • Guest
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    Sep 4, 2019
    Have a drop down or fill in for client's location during telehealth session. This is a therapy note requirement in Arizona.
  • Guest
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    Mar 28, 2019
    A trend for telehealth is asking the client their current location in case something were to happen during session. The idea is that we would be able to send police etc to the location if needed. So this one would be just requiring input of your current location before starting telehealth session.