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TheraNest Ideas Portal
Status Future consideration
Created by Guest
Created on Jan 26, 2022

Don't send appointment reminders for selected appointments

When I create an appointment in TheraNest, allow me to indicate if the client(s) should receive an appointment reminder for this specific appointment.
App Type TheraNest App
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  • Jen Robison
    Reply
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    May 10, 2024
    Schedule client services that you can disable reminders for.-- When we have case managemnent meetings, or there are mentor touchpoints that need to be billed and documented, we want to put them in the client's account, but NOT have reminders sent to the client.
  • Cindy Concannon
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    Nov 15, 2023
    Yes, I have parent and guardian appointments that are billable. I do not want a reminder going out to the client about this appointment as it causes confusion. I do not want a reminder going to a client when the appointment is booked under their case, but is not with the client.
  • Guest
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    Mar 3, 2023
    I agree with Emma Smith--I enter to bill travel time for a contracted service and the client gets very confused on their appointment time. I would like to be able to check a box saying 'don't send reminder to client"
  • Guest
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    Jan 25, 2022
    I'd like to be able to make calendar appointments with the option to NOT send an appointment reminder to the client. for example, I'd like to make an appointment for a phone session with a family member, doctor, social worker of the client ( billable as case management and needs documentation), however, when the client gets the appointment reminder for this it is confusing to them.