Add zero dollar payments on manual insurance payments
When working in Manual Insurance Payments, allow me to apply zero-dollar payments.
App Type
Provider App
ADMIN RESPONSE
Oct 1, 2024
When working in Manual Insurance Payments, you can now add $0 payments and mark the claim as denied. Learn more.
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Guest
Mar 5, 2024
Agreed, we regularly get $0 payments (for example, if the full amount goes toward the deductible) an we still need to register the adjustment. For that matter we also receive negative "payments" when a claim is reprocessed or reversed, and it would be a huge help to be able to enter that with the rest of the payment. These functionalities work in the regular ERA processing workflow so I hope they can be added here as well.
