Pinned ideas

PINNED Show group note status on the group's appointment history

When viewing a group's appointment history, show if a group note has been completed and whether it's signed or unsigned.

1. Provider App

Showing 1839 of 2019

11 VOTE

Breakdown age further in Demographic Snapshot

When running the Demographic Snapshot report and viewing the client distribution by age, have more age brackets to help inform our marketing and hiring. For example, break down the 0-25 age bracket further (e.g., 0-6, 7-12, etc.).

Alyson Skok almost 5 years ago in Reporting 1 Future consideration

19 VOTE

Include location in email when appointment is scheduled

Include the location information when the automatic email is sent to a client when an appointment is scheduled. Otherwise, they don't see the location until the appointment reminder is sent.

Guest over 8 years ago in Messaging & Notifications 3 Future consideration

6 VOTE

Custom home page or dashboard

Allow me to create a custom home page or dashboard that displays information relevant to my role. For example, as a therapist, I may want to see outstanding progress notes and today's appointments, but as a biller, I may want to see un-invoiced ap...

Guest over 2 years ago in Practice Management & Administration 5 Future consideration

8 VOTE

View secure messages from client's chart

Allow me to view a client's secure messages from their chart so I can see all their messages in one place without having to search for them in all of my secure messages.

Guest over 3 years ago in Messaging & Notifications 2 Future consideration

11 VOTE

Add location as a customized grid option when viewing claims

Allow me to customize the grid under the claim tabs to view the location.

Guest almost 5 years ago in Billing & Payments 2 Future consideration

11 VOTE

Add Reason Code for Claim Denial due to Insurance

Please add a reason code PR___ (maybe PR27?) for claim denial when "services performed after insured's contract expired" so we know the claim was denied due to no insurance. This way we can contact the client right away.

Guest almost 5 years ago in Billing & Payments 0 Future consideration

11 VOTE

Add Client Portal to Clients section

To get to client portal - I have to go to organization. I want to be able to access client portal from client area. so much clicking!

Guest almost 5 years ago in Clients & Groups 0 Future consideration

7 VOTE

Notify me if system is down

If TheraNest is down, notify me so I'm aware of the issue.

Guest about 3 years ago in Messaging & Notifications 0 Future consideration

2 VOTE

View DOS and invoice number for unapplied payments from an ERA

When an overpayment is received through an ERA and it gets applied as a credit on the client's ledger, there is not an easy way to identify what DOS or invoice number it originally pertains to without copying the number and searching in the Paid a...

Guest 11 months ago in Billing & Payments 0 Future consideration

8 VOTE

Add deductible column to the export data report

When running the Export Data report, allow me to see the client's deductible.

Guest over 3 years ago in Practice Management & Administration 2 Future consideration

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