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Appointments & Scheduling

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Allow couples to schedule group appointments through the client portal

Allow a couple or family to schedule a group appointment on the client portal.
Guest over 6 years ago in Appointments & Scheduling 2 Future consideration

Allow clients to schedule recurring appointments through the Client Portal

Many of my clients want to schedule weekly sessions and it is a hassle for them to need to click through EVERY week and make an appointment for the same time. I could see this losing potential clients for therapists and then causing those therapis...
Guest over 4 years ago in Appointments & Scheduling 1 Future consideration

Automatically approve client appointment requests

If a client requests an appointment through the client portal for a future date then have those appointments automatically approved and added to my calendar.
Guest over 2 years ago in Appointments & Scheduling 3 Future consideration

Request appointment location change through client portal

Allow a client to request a change to their appointment location (e.g. from in-person to telehealth or vice versa) without having to cancel the appointment and request a whole new one.
Guest over 3 years ago in Appointments & Scheduling 1 Future consideration

Change "submit" to "request" when making appointments on the client portal

When a client schedules an appointment on the Client Portal, change the "Submit New Appointment" button to "Request New Appointment" to make it more clear the appointment is a request and needs to be confirmed by the provider.
Guest over 1 year ago in Appointments & Scheduling 1 Future consideration

Show appointment as rescheduled if client rescheduled from portal

If a client reschedules an appointment from the client portal and I confirm the new appointment, show the status of the appointment as rescheduled similar to how it would show if I rescheduled it within the application.
Guest over 1 year ago in Appointments & Scheduling 0 Future consideration

Manage reminders through client portal

Through the client portal, allow clients to set which reminders they want to receive.
Guest over 4 years ago in Appointments & Scheduling 1 Future consideration

Make it easier for clients to submit appointment requests on the portal

Make it easier for our clients to submit appointment requests on the portal. Once they fill in the appointment information they think they are done and forget to click the "Submit" button.
Guest about 2 years ago in Appointments & Scheduling 1 Future consideration

Book with more than one provider on the client portal

Allow clients to request an appointment with more than one provider when requesting an appointment on the client portal for clients that participate in co-therapy.
Guest over 2 years ago in Appointments & Scheduling 2 Future consideration

24 hour cancellation setting shouldn't include weekends

If I have the setting enabled that allows clients to cancel within 24 hours, that shouldn't include the weekend.
Guest over 2 years ago in Appointments & Scheduling 2 Future consideration