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Ensora Mental Health Ideas Portal
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3. Telehealth

Showing 51 of 2017

Collect payment/copay prior to starting telehealth sessions

Allow me to collect a client's copay or their self-pay payment before they are allowed to join the telehealth session.
Guest over 4 years ago in Conducting Telehealth Sessions 7 Future consideration

Set default forum for appointments

Allow me to set whether the forum will default to Telehealth or In-Person when creating a new appointment. I only conduct sessions via telehealth, so I need to change this every time I create an appointment.
Guest about 3 years ago in Telehealth Appointments 1 Future consideration

Translator service for Telehealth sessions

It would be great if there was a service that allowed us to request a translator when scheduling a Telehealth session if we're seeing a client who has a different primary language.
Guest over 1 year ago in Conducting Telehealth Sessions 1 Future consideration

Make it easier to mute telehealth participants

Make it easier to mute telehealth participants. Right now it's too many clicks into a menu to mute someone or me.
Guest about 2 years ago in Conducting Telehealth Sessions 0 Future consideration

Increase time limit for telehealth sessions

Allow me to conduct a telehealth session for longer than two hours.
Guest over 5 years ago in Conducting Telehealth Sessions 8 Future consideration

Indicate if a client has coverage for telehealth

When viewing a client's insurance details, indicate if the client is covered for telehealth.
Guest almost 6 years ago in Telehealth Payments 0 Future consideration

Invite other participants to current Telehealth session

When conducting a Telehealth session, allow me to invite other participants without leaving the session.
Guest about 2 years ago in Conducting Telehealth Sessions 2 Future consideration

Don't open the telehealth session in a new tab

Have a Telehealth session open directly over TheraNest rather than in a new browser tab.
Guest about 2 years ago in Conducting Telehealth Sessions 0 Future consideration

Allow me to share my screen using Safari

Allow me to use the screen sharing feature for telehealth appointments when using Safari as my browser.
Guest almost 5 years ago in Conducting Telehealth Sessions 1 Future consideration

Don't Disconnect Telehealth Sessions when client receives call

When connected with a client for an online session I have found some issues. If the client is using their phone and not a computer (which happens a lot), if they receive a call during our session and decline it, the session closes out and we have ...
Guest about 4 years ago in Conducting Telehealth Sessions 1 Future consideration