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TheraNest Ideas Portal
Status Future consideration
Created by Guest
Created on Oct 22, 2020

Collect payment/copay prior to starting telehealth sessions

Allow me to collect a client's copay or their self-pay payment before they are allowed to join the telehealth session.
App Type TheraNest Telehealth
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  • Guest
    Reply
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    Apr 29, 2024
    A feature through the client portal where a client can "check in" for their appointment. The client can alert the therapist they are here for their appointment, and also be alerted to their co-pay or session fee and can pay upon check in through the portal. This would be so helpful!
  • Guest
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    Feb 14, 2024
    In TheraLink if the client was private pay, they had to pay prior to being allowed into the waiting room. Please bring this feature over to TheraNest.
  • Guest
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    Oct 25, 2023
    On Theralink, if the client is self-pay, they are required to pay for the session before entering in the telehealth session. Pleaes make that feature here. In planning on transitioning from Theralink to TheraNest that is the only thing that is missing.
  • Guest
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    Jan 25, 2023
    For teletherapy sessions, it would be extremely helpful to have the client have to pay their copay prior to being admitted into their teletherapy session. This would make it so the client could not accrue a high balance without payment, and would allow the therapist to get paid more promptly. Having it be mandatory to pay the copay prior to the session beginning would be exactly like it is when a client is seen in the office and the receptionist takes the copay before the client is called back for the session.
  • Guest
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    Nov 3, 2020
    Yes, You just need to complete an invoice in the ledger that shows the amount they owe. Also, add it your your intake forms that payment is required (ex. 24 hours prior to appt)
  • Guest
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    Apr 5, 2019
    I would like a feature where clients need to pay for their visit to confirm it.
  • Guest
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    Aug 15, 2018
    Add an option to charge a client for their telehealth session before it starts
0 MERGED

Account Balances

Merged
Could the video login remind people to pay balances prior to session starting or upon login with links?
Guest 3 months ago in Practice Management & Administration 0 Future consideration