Ensora Mental Health Ideas Portal
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Billing & Payments

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Add adjusted contract rate in ledger

Please also add an adjusted contracted rate click under the client payment and write off. This way we could actually know what were write off's due to loss of income and what were actual contracted rate differences in reports. And then also create...
Rachael Eichhorn about 5 years ago in Billing & Payments 1 Future consideration

Add ability to reactivate inactive insurance

Currently, once insurance is marked as inactive it cannot be made active again (without creating new and re-entering). Please make it so you can change the status back to active again.
Guest almost 6 years ago in Billing & Payments 23 Future consideration

Display client's secondary insurer copay in the client's details and ledger

If a Client has a Secondary Insurer, display the Secondary Insurer copay along with the Primary Insurer copay on the Client Details page and within the Client's Ledger.
Tiffany Cornilsen 9 months ago in Billing & Payments 0 Future consideration

Automatically send invoices to clients

Allow me to automatically send invoices, superbills, and/or statements to clients.
Guest about 1 year ago in Billing & Payments 0 Future consideration

Customize Insurer Details displayed and required fields

Add the ability to select which fields are displayed and required on the Insurer Details page. The currently displayed and required fields do not provide sufficient information for insurers.
Jacob Mergendoller 5 months ago in Billing & Payments 0 Future consideration

Add or edit modifiers on invoice

Allow me to enter modifiers when creating an invoice. For example, if two services occur on the same day that can be billed on the same day I have to add modifier 59, but I can't add that to the service code library as it is unethical to include...
Guest over 6 years ago in Billing & Payments 32

Add more data to the Submitted Claims report

Add additional information to the Submitted Claims report so I can better analyze the claims that were submitted and the reimbursement.
Anna Johnson 5 months ago in Billing & Payments / Reporting 0 Future consideration

Make scroll bar visible on claim tabs

Ensure the scroll bar is always visible within any of the claim tabs, so you can easily navigate through information without needing to scroll back to the top or bottom of the page. This allows quick access to all columns, even those that may not ...
Guest 8 months ago in Billing & Payments 0 Future consideration
106 VOTE

Bill with contracted rates per payer and service with automatic write-offs

Have the contracted rates set up with the payer override the balance due on new invoices and the difference between the contracted rate and the billed amount should be automatically written off.
Guest almost 9 years ago in Billing & Payments 22 Future consideration

Change CPT code in ledger

Sometimes I want to change the CPT code right before I save and add for submission to insurance. It would be nice if I could do that on that screen instead of having to delete the invoice, go back to calendar, change the CPT, and recreate the invo...
Guest over 8 years ago in Billing & Payments 9 Future consideration