Messaging & Notifications

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Personalize skin tone on practice chat emojis

Please give the option to personalize skin tone on the emojis in Practice Chat. It would be really amazing for our BIPOC community to be able to express themselves in the skin color that they belong in.

Guest over 1 year ago in Messaging & Notifications 2 Future consideration

9 VOTE

Alert staff when files are added to client Clinical Documents and Staff Documents

It would be helpful if staff could receive an alert whenever an administrator or another staff person adds a document to the client's clinical documents and when an administrator adds a document to the staff's document tab

Guest over 5 years ago in Messaging & Notifications 0 Future consideration

8 VOTE

Client initials for ALL notifications

When I have messaging alerts set to "use client initials," alerts that a client has paid still show the full name. Can this setting be applied to ALL notifications?

Guest over 4 years ago in Messaging & Notifications 1 Future consideration

7 VOTE

Mark client messages as unread

After reading a client message allow me to mark it as "unread". I may not have time to respond right away and I want to make sure I don't forget.

Guest about 4 years ago in Messaging & Notifications 12 Future consideration

6 VOTE

Send documents to staff in-app

Allow me to send messages to staff and attach documents within TheraNest.

Guest over 3 years ago in Messaging & Notifications 1 Future consideration

7 VOTE

Manage all in-app and email notifications

Allow me to manage all email and in-app notifications in one place.

Guest over 4 years ago in Messaging & Notifications 5 Future consideration

1 VOTE

Only notify clients if appointment is rescheduled

If I have the setting turned on to notify clients when an appointment is rescheduled, then only send the notification if the appointment status is changed to "Rescheduled". Right now a notification is also sent if we adjust the appointment time (b...

Guest 8 months ago in Messaging & Notifications 0 Future consideration

7 VOTE

Show client note on payment alert

When a client makes a payment through the client portal, if they also include a note with the payment then show the note on the payment alert that I receive in TheraNest.

Guest about 5 years ago in Messaging & Notifications 0 Future consideration

5 VOTE

Set which staff receive treatment plan reminders

Allow me to set which staff members need to receive a treatment plan reminder for a client instead of the reminder going to all assigned staff.

Guest almost 4 years ago in Messaging & Notifications 1 Future consideration

9 VOTE

Text notification when client schedules an appointment through client portal

As a provider, I want to receive a text notification if a client requests an appointment through the client portal.

Guest almost 7 years ago in Messaging & Notifications 3 Future consideration

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