Ensora Mental Health Ideas Portal
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Conducting Telehealth Sessions

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Live transcript of Telehealth sessions

It would be nice to be able to add a toggle screen that can be used in parallel to the Telehealth session to provide live transcription of the conversation. This would make the Telehealth service easier to track when video becomes garbled and audi...
Guest about 2 years ago in Conducting Telehealth Sessions 1 Future consideration

Include thumbnail when in full-screen mode in telehealth session

If I'm working with a client and use the full-screen option, allow me to still have a thumbnail of my video as well.
Guest over 2 years ago in Conducting Telehealth Sessions 0 Future consideration

Display current time when in full-screen during a telehealth session

It would be nice if the current time was displayed when I'm using the full-screen mode in a telehealth session so I know when it's time to start winding down my session.
Guest over 2 years ago in Conducting Telehealth Sessions 0 Future consideration

Hide participants names on video screen

When conducting a telehealth session, don't show the participant's name on their video feed. Only show it when I hover over their video box because it can be distracting with it always showing.
Guest over 2 years ago in Conducting Telehealth Sessions 0 Future consideration

Allow individual codes/notes for family therapy by telehealth

I see families in multiple locations by telehealth. I need to bill as individual or family therapy not write a group note.
Guest almost 5 years ago in Conducting Telehealth Sessions 1 Future consideration

Display participant names at the bottom when using a phone for telehealth

Display the participant names at the bottom of the screen when having a Telehealth session using my phone.
Guest over 1 year ago in Conducting Telehealth Sessions 0 Future consideration

Verify correct telehealth session

When I click the link to launch a telehealth session, allow me to see the client name(s) that are going to be joining the session before I enter the waiting room. Sometimes I click the wrong link, so I need to verify I'm in the right session befor...
Guest over 1 year ago in Conducting Telehealth Sessions 1 Future consideration

mobile app for telehealth

Most of my clients do telehealth from their phone. This would be great if clients could use their phone for sessions.
Guest almost 7 years ago in Conducting Telehealth Sessions 0 Already exists

Disable client's ability to screen share

It would be helpful to have the ability as the clinician to turn off the client's ability to screen share during sessions. I work with younger children and they often try to 'highjack' the session by turning on the screen sharing on their end.
Guest over 4 years ago in Conducting Telehealth Sessions 0 Future consideration

Adjust telehealth screen when connecting on iOS device

When an iOS device is used to connect to a telehealth session, the video appears narrow on the screen with black bars on either side. The only way I can correct it is by rotating the device and then rotating it back. Please make an update so I don...
Guest over 2 years ago in Conducting Telehealth Sessions 0 Future consideration