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Send staff alert when client sends text message outside of appointment reminder

As a therapist, I get an alert if the client responds from a text reminder but not if they send a text outside of an appointment reminder. For example, I asked a client through text to come in 2 hours early. Because it is not an appointment remind...
Guest over 5 years ago in Messaging & Notifications 19 Completed

Add zero dollar payments on manual insurance payments

When working in Manual Insurance Payments, allow me to apply zero-dollar payments.
Guest 11 months ago in Billing & Payments 3 Completed

Allow printing of secure messages

Make secure messages printable or take away the recently viewed clients section to be able to print out the messages.
Guest about 6 years ago in Messaging & Notifications 11 Completed

Group Telehealth Sessions

I need the ability for "conference calls" with Telehealth sessions. I have many military couples located in different locations.
Guest over 6 years ago in Conducting Telehealth Sessions 3 Completed

Add date to Clinical Documents & General Documents

When viewing a client's clinical documents or general documents as a list, allow me to view the date the document was uploaded.
Guest over 3 years ago in Notes & Cases 0 Completed

Ability to sign each intake form separately in Client Portal

If I send a packet of forms to a client, have their signature appear at the end of every form rather than at the end of the last form in the packet.
Guest over 9 years ago in Intake Forms 24 Completed

Remove access to edit custom forms from therapist permissions

Only an administrator should have access to create custom forms and put more formating such as importing demographic information.
Guest about 6 years ago in Practice Management & Administration 7 Completed

Bill inactive insurance if DOS was within payer effective dates

Currently if the insurance is marked as inactive we are unable to bill the insurance even if the date of service was during the active period. then we have to go in and reneter all of the insurance info since we cannot reactivate the inactive plan...
Guest over 2 years ago in Billing & Payments 8 Completed

Improve visability of Telehealth "Join" button

Hello, We have run into an issue with multiple patients not being able to easily see the "join" button due to having to scroll their screen down. I would like to suggest moving that "join" button to the top of the page to make it more noticeable. ...
Guest over 4 years ago in Conducting Telehealth Sessions 8 Completed

Using same email for siblings

It would be nice to be able to send paperwork for multiple siblings to one parent email instead of them having to have multiple emails for the children
Guest over 4 years ago in Clients & Groups 2 Completed