Currently, when a claim is paid and payroll is run, everybody is paid and happy.... until ......insurance companies decide to retract the payment (due to covid) and now covers entire amount (the copays / deductibles) and since payroll has run (ie therapists already paid) this causes a credit in the account....which then causes monies to be lost.
If I paid a therapist and the insurance changes the claim coverage, I then end up paying the therapist TWICE. Sometimes it can be corrected, sometimes it's not worth the headache and time...but I can't keep paying staff double
