I need to know anytime a client sends me a text message, with the exception of a standard 1 or 2 reply. I’m not sure why anyone would only want to receive certain non-standard replies and not others. I do not advertise that clients can text me things through this system but many clients just assume that they can. I really need to be notified every time they send non-standard replies. Right now, I have to remember to manually go into every single client’s reminder log to ensure they haven’t sent me any text updates, saying that they are running late for example, unable to come to an appt., etc.
