Staff notification for client messages through the client portal

Looks as though a notification feature was setup and it would text a clinician confirming an appointment or canceled. My issue her is that its .02 per text. Why not setup an email notification? We have a fairly large practice and would like the front desk to know as well . Wouldn't an alert that needs to be cleared a better alternative? Why would you implement a paid version of notification?

have the text system indicate we have a new message for us to look at

I would like an email alert when theranest message system is used so I know when to check email in theranest system. This would be the same type of alert as when someone schedules with me in my calendar.

I would like to be notified when a client messages me back. They get notified when I send them a message. I am not always logged into Theraneast. Thanks

It wouldbe very helpful to be receive an email notification when a client sends us a secure portal message. I currently receive emails RE payments made via the portal,but nothing for messages.

It would be helpful if one could be notified of secure message by email. Not always on the website. It would be very helpful.

I would love to be alerted of client messages and be able to access them through the app. I have not seen a way to do that.

As of now, I am not aware that a client e-mails me via the Client Portal messaging feature unless I log in to the system. I would appreciate it if an auto-e-mail notification is generated to me when a client e-mails me (just as clients receive a notification when I e-mail them).

Notifications for email from clients from portal

When a new client message is sent to me, I see a notification when I login into Theranest. However, the system does not notify me, by email or text, that a message is waiting for me in my Inbox. This is inconvenient since I may not login daily.