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Check claim for telehealth modifier
Merged
When I submit a claim for a telehealth session, have the claim scrub return an error if a modifier is not attached so I can correct it.
App Type
Provider App
Andrea Mills
Jul 25, 2023
It would be great of the system would automatically reject claims that are being submitted if the service type doesn't have a modifier and the POS is "telehealth". Or, if the POS is "office" and the service type does have a telehealth modifier.
I have had a number of claims denied this year because clients have switched from in person to telehealth at the last minute, and I have forgotten to switch the CPT code to the service with the modifier for telehealth. Is there a way to search for this error when getting ready to submit the claim? I am trying to be more diligent, but I imagine that this will be an ongoing issue, as telehealth appears to be here to stay.
