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Ensora Mental Health Ideas Portal
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PINNED Show group note status on the group's appointment history
When viewing a group's appointment history, show if a group note has been completed and whether it's signed or unsigned.

1. Provider App

Showing 387

Display CPT modifiers on superbills, statements and invoices

Currently a service code that has a modifier shows up on the invoice screen without the modifier. Only the actual service code is in the "blue" description field. We need to see the modifier on that screen when it exists.
Guest over 6 years ago in Billing & Payments 9 Completed

Show balance due on agenda

When checking out clients, we don't always go to the ledger, and if there is an outstanding balance on their account, there is no way to see it on dashboard or calendar to remind us! What if they don't have a copay so they dont normally pay but th...
Guest about 8 years ago in Calendar & Scheduling 10 Completed

Add columns for Client Balance and Insurance Balance to Client List

On the Clients list, in the balance due column, I'd love to see the insurance due and client due in different colors along with the total. My favorite update you did recently was adding the DOB and insurance info on the left under client name. TH...
Guest almost 6 years ago in Clients & Groups 5 Completed

Save drafts of progress notes before forwarding for supervisor approval

When I save a progress note it gets sent to my supervisor for approval. Allow me to save a draft of the note so that I can continue editing it before it gets sent to my supervisor.
Guest about 7 years ago in Notes & Cases 14 Completed

Enter custom entry when "Other" is selected in "Race" field

Allow users to enter custom entry when "Other" is selected in "Race" dropdown. This will allow providers to more accurately define their clients' identities.
Guest about 7 years ago in Clients & Groups 2 Completed

Show last kept appointment on Client List

Client list currently shows date the client became "Active". It would be super helpful to see the date of their last appointment. This would help the clinician know if they should reach out to the client, if the client is still active, or if they ...
Guest about 9 years ago in Clients & Groups 11 Completed

Designate primary and secondary diagnosis

Add a space for primary diagnosis and a space for secondary diagnosis. In order to bill claims correctly, the first diagnosis on the initial diagnosis page is billed out to insurance as the primary diagnosis. If we accidentally have a substance us...
Guest over 6 years ago in Notes & Cases 4 Completed

Allow $0 values on client's insurance details page

Prior to update, you used to be able to add a $0 to numeric fields. This includes Copay field, which triggered the word Copay on Agenda/Calendar and was a work around for customers who needed to distinguish between cash and insurance clients. Now ...
Guest about 6 years ago in Clients & Groups 0 Completed

Use only client initials when alerted about a calendar change

It would be so helpful if the alerts generated when someone changes a client's appointment used client initials instead of their full name. For example, if an office manager needs to cancel an appointment for a therapist, the therapist would recei...
Guest almost 9 years ago in Messaging & Notifications 14 Completed

Add preferred language field to Client Details

Our facility is undergoing accreditation with The Joint Commission. When reviewing statues, it indicates a client's "preferred language" is required in the demographics section of their chart. Would this be a feature THeraNest would consider addin...
Guest almost 6 years ago in Clients & Groups 6 Completed