We use the staff billing tab to pay our staff on a monthly basis. Therefore, it would be helpful if there was a way to subtract an amount from the staff billing when we have to pay back a client for an overpayment in their copay. At this time, the...
Allow me to move a paid claim back to "Accepted" instead of having to go through "Submitted" again. We receive ERAs for $0, and there's still a balance due, so I need to follow up.
If you could also show the reason codes for denied or adjusted claims on the uploaded ERAs that would save us from having to go back and forth to our processor. Thank you!
Add Authorization number to individual claims or denials
Add the ability, in the invoice phase where rendering provider and other information can be customized, to add a specific authorization number. It is difficult to keep straight when auth numbers change- or companys are behind on paying claims. The...
Allow me to see the appointment staff from the claim tabs (e.g., Claims Awaiting Submission, Submitted, etc.) so if I have a question about the DOS or need the progress note completed I know who to reach out to.
Add a feature to track invoices and client statements by number
I would like to be able to run a report by invoice number. This way I can be sure that all invoices are accounted for. This would be especially helpful since we have two clinicians and two locations that generate invoices.