Ensora Mental Health Ideas Portal
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Messaging & Notifications

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Add client name to progress note review alert

As a supervisor or supervisee, when I get an alert to about a progress note display the client's name so that when I come back to my alerts I can see which ones I've already done.
Guest about 3 years ago in Messaging & Notifications 3 Future consideration

Display "Secure Message" when printing message

When I print a secure message, show the words "Secure Message" on the PDF so I know where it came from.
Guest about 3 years ago in Messaging & Notifications 0 Future consideration

Add more emojis to practice chat

Add more emojis to the practice chat feature.
Guest over 4 years ago in Messaging & Notifications 0 Future consideration

Acknowledge each practice chat message

If we have a conversation thread in practice chat, each message gets marked (or checked) when I view it, even if I've really only viewed the most recent one and not the prior messages. Have it so we have to acknowledge each message individually so...
Guest almost 4 years ago in Messaging & Notifications 1 Future consideration

Add practice name to all email notifications I receive from TheraNest

We have multiple TheraNest accounts and with some email notifications I receive (e.g. new practice chat messages, support messages) it doesn't specify which of my TheraNest accounts it applies to, so I have to log into each account just to find it.
Guest almost 4 years ago in Messaging & Notifications 1 Future consideration

Send text message to multiple clients

Allow me to send a text message to multiple clients like I can with portal messages.
Guest almost 4 years ago in Messaging & Notifications 0 Future consideration

Mark alert as read

Allow me to mark an alert as read so I can keep the alert displayed but remove the number count from the badge.
Guest about 2 years ago in Messaging & Notifications 1 Future consideration

Show Practice Name in "from" field

when a message is sent to a client, having the Practice name show up in the email vs the person who sent it. This can be confusing to the clients as they don't know the Admin.
Guest over 4 years ago in Messaging & Notifications 0 Future consideration

report of unanswered text

As an agency owner I would like to be able to run a report to see who has not had a text message returned by staff? As our agency grows, keeping up on texts from client is proving to be difficult at times.
Guest over 4 years ago in Messaging & Notifications 0 Future consideration

Text notification for appointment/schedule changes

Send me a text notification when someone changes an appointment on my calendar.
Guest about 2 years ago in Messaging & Notifications 0 Future consideration