TheraNest Ideas Portal
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Messaging & Notifications

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Be able to specify one email address that Theranest correspondence comes from

Change it in the system to make all our portal notices (i.e. intake forms / statements etc) come from our admin email address (i.e. contact@practicename.com) rather than the individual email addresses each person uses to login. Per Theranest: "T...
Guest over 4 years ago in Messaging & Notifications 1 Future consideration

Notify me if I have unsigned progress notes

Send me a notification or have an alert appear letting me know that I have unsigned progress notes. Sometimes I miss signing some and I'd like to catch it before an admin notifies me.
Guest about 3 years ago in Messaging & Notifications 2 Future consideration

Automated birthday message to clients

Allow me to set a birthday message that is automatically sent to clients on their birthday.
Guest over 4 years ago in Messaging & Notifications 1 Future consideration

Turn off notification options for supervisee/supervisor review

It is annoying to receive many notifications that my supervisees have completed a case note. I would like to be able to turn the notifications off.
Guest over 6 years ago in Messaging & Notifications 9 Future consideration

Send confirmation to client if they confirm or cancel through a text reminder

If a client receives a text reminder and they confirm or cancel through the reminder, send them a confirmation that they have confirmed or canceled their appointment because sometimes they cancel and then show up to their appointment.
Guest about 2 years ago in Messaging & Notifications 6 Future consideration

Archive or delete practice chat messages

Allow me to delete or archive practice chat message threads.
Guest over 7 years ago in Messaging & Notifications 5 Future consideration

Send secure message alert to client's secondary email address

It would be great if the email sent to clients alerting of a secure message could be sent to both the primary and secondary email addresses on file in TheraNest. This would be especially helpful for minor clients with divorced parents.
Guest almost 5 years ago in Messaging & Notifications 5 Future consideration

Notify staff via email of appointments canceled via reminders

Allow my staff to be notified via email when a client cancels an appointment from a phone or text reminder.
Guest over 1 year ago in Messaging & Notifications 3 Future consideration

Remove deactivated staff from practice chat

Remove all staff that have been deactivated from practice chat, otherwise, it's hard to find the person I'm looking for.
Guest almost 6 years ago in Messaging & Notifications 4 Future consideration

Save information entered in the chat request

When I click the icon to start a chat, I am asked to fill in several fields including a description of my issue. If no one is available to chat, then I get a message back indicating that & everything I typed on the previous screen is gone. Ple...
Andrea Mills 3 months ago in Messaging & Notifications 0 Future consideration