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Messaging & Notifications

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Personalize skin tone on practice chat emojis

Please give the option to personalize skin tone on the emojis in Practice Chat. It would be really amazing for our BIPOC community to be able to express themselves in the skin color that they belong in.
Guest about 1 year ago in Messaging & Notifications 2 Future consideration

Send appointment reminders in other languages

Have the client receive the appointment reminder in the language that's identified in their client details.
Guest over 2 years ago in Messaging & Notifications 1 Future consideration

Notify me if system is down

If TheraNest is down, notify me so I'm aware of the issue.
Guest over 2 years ago in Messaging & Notifications 0 Future consideration

View secure messages from client's chart

Allow me to view a client's secure messages from their chart so I can see all their messages in one place without having to search for them in all of my secure messages.
Guest about 3 years ago in Messaging & Notifications 2 Future consideration

Alert admins of organization activity

As an admin allow me to receive alerts for certain actions recorded in the activity log.
Guest over 1 year ago in Messaging & Notifications 1 Future consideration

Include location in email when appointment is scheduled

Include the location information when the automatic email is sent to a client when an appointment is scheduled. Otherwise, they don't see the location until the appointment reminder is sent.
Guest almost 8 years ago in Messaging & Notifications 3 Future consideration

Add special characters to secure messages

I would like to be able to add special characters. We have a multilingual clientele and we sometimes send them the portal in portuguese/spanish and we need to use special characters but the portal does not allow it.
Guest about 4 years ago in Messaging & Notifications 2 Future consideration

Email alert for practice chat messages

Allow me to receive an email alert when someone sends me a message over the practice chat in case I'm not logged into TheraNest.
Guest over 4 years ago in Messaging & Notifications 2 Already exists

Secure messaging to Groups

Allow me to send a secure message to a group by typing in the group name rather than having to type in each individual member.
Guest over 3 years ago in Messaging & Notifications 3 Future consideration

Send documents to staff in-app

Allow me to send messages to staff and attach documents within TheraNest.
Guest about 3 years ago in Messaging & Notifications 1 Future consideration