Messaging & Notifications

Showing 131 of 2019

Text notification when client schedules an appointment through client portal

As a provider, I want to receive a text notification if a client requests an appointment through the client portal.

Guest almost 7 years ago in Messaging & Notifications 3 Future consideration

Display client's first name and last initial when receiving text response notifications

As an admin, when I receive a text message that a client has responded to an appointment reminder it only displays the client's first and last initial. Instead, display the client's full first name and last initial. I work with hundreds of clients...

Guest almost 4 years ago in Messaging & Notifications 1 Future consideration

6 VOTE

Notify me if an email was undeliverable

I invited a client to the portal and then later realized I entered the wrong email address. Have TheraNest send me a notification if an email I attempt to send was undeliverable.

Guest over 4 years ago in Messaging & Notifications 2 Future consideration

7 VOTE

Disable allowing clients to cancel via text reminders

Allow me to disable allowing clients to cancel and confirm appointments through the text reminders they receive.

Guest over 5 years ago in Messaging & Notifications 4 Future consideration

6 VOTE

Add automatic signature line and ability to highlight and copy text from messages in secure inbox

It is very difficult to write messages in the secure inbox to clients with the editable feature and then the view feature. It would be helpful to have features like an automatic email signature like in Gmail. It is also frustrating that when I go ...

Guest over 4 years ago in Messaging & Notifications 0 Future consideration

5 VOTE

Opt out of chat messages when a user is deactivated

When a staff member is deactivated, a message pops up in our practice chat saying the staff member has left the conversation. Allow me to opt out of having these displayed because they clutter our chat.

Guest about 4 years ago in Messaging & Notifications 1 Future consideration

4 VOTE

Notify admins when appointment is canceled

As an admin, send me a notification when an appointment is canceled because I like to stay on top of my staff's appointments.

Guest over 3 years ago in Messaging & Notifications 0 Future consideration

2 VOTE

Merge client secure messaging and practice chat features

Allow me to secure message staff members in my organization so that all messaging is in one place.

Guest almost 2 years ago in Messaging & Notifications 1 Future consideration

2 VOTE

Create folders for secure messages

Allow me to move secure messages in different folders so I can organize my messages.

Guest almost 2 years ago in Messaging & Notifications 1 Future consideration

2 VOTE

Notification for client texts

Notify me when a client responds to a text I send.

Guest almost 2 years ago in Messaging & Notifications 2 Future consideration

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