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Allow copying and pasting text from secure messages

Allow me to copy and paste information that is sent or received from a secure message. Sometimes we have standard messages that we send clients and it would be easier to copy and paste from an old message.
Guest about 6 years ago in Messaging & Notifications 1 Future consideration

Indicate if no credit card is on file

When accepting payment and selecting Credit/Debit Card, indicate if there is no credit card on file. We've had therapists accidentally select this thinking they are charging the client's credit card and then we have a discrepancy with the credit c...
Guest almost 3 years ago in Billing & Payments 1 Future consideration

Automatically generate client ID

Have TheraNest automatically generate the Client IDs so I don't have to remember to do this for each client.
Guest about 6 years ago in Clients & Groups 2 Future consideration

Allow me to share my screen using Safari

Allow me to use the screen sharing feature for telehealth appointments when using Safari as my browser.
Guest over 4 years ago in Conducting Telehealth Sessions 1 Future consideration

Clear or Hide Batch Payment Errors

When processing Batch Payments, add the ability to clear or hide batch payment errors that have been previously addressed to accurately display the remaining errors.
Guest 7 months ago in Billing & Payments 0 Future consideration

Organize groups

Our practice sees a lot of different groups. It would be helpful if we could organize them, categorize them, or provide some type of label so we can filter the group list to only see a subset.
Guest 7 months ago in Clients & Groups 1 Future consideration

Allow only admins to view Retention Rate report

Allow only staff members with admin permissions the ability to view the Retention Rate report. We don't want all staff members to view the performance of other staff members.
Guest over 1 year ago in Reporting 0 Future consideration

Set default forum for appointments

Allow me to set whether the forum will default to Telehealth or In-Person when creating a new appointment. I only conduct sessions via telehealth, so I need to change this every time I create an appointment.
Guest almost 3 years ago in Telehealth Appointments 0 Future consideration

Report on demographics of clients served within a time period

Our organization receives grants and we have to provide detailed demographic reporting for the clients that we've serviced during a given time period (e.g., % of clients served within a specific city, % of clients that were low-income, etc.). Allo...
Guest over 1 year ago in Reporting 1 Future consideration

Set supervisor requirements per client

Allow me to select which clients need their notes to be reviewed or co-signed. Right now it's all or nothing.
Guest almost 3 years ago in Practice Management & Administration 1 Future consideration