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Ensora Mental Health Ideas Portal
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Pinned ideas

PINNED Show group note status on the group's appointment history
When viewing a group's appointment history, show if a group note has been completed and whether it's signed or unsigned.

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Showing 2037 of 2037

Populate co-insurance and deductible info in the invoice

make the deductible and co-insurance actively populated into invoices and managed automatically, rather than having to manually enter the correct Patient Responsibility (whether deductible or co-insurance amount) and have to back track when deduct...
Kara Marshall over 4 years ago in Billing & Payments 1 Future consideration

Download batch payment errors

Allow me to download the errors for batch payments so I can track credit card declines.
Guest over 2 years ago in Billing & Payments 1 Future consideration

Select payer when creating the claim

Have a drop down option to select which insurance to use at the time of billing. For instances where claims need to be billed to different payers for different services.
Niki McKay almost 2 years ago in Billing & Payments 1 Future consideration

BCC additional emails when sending payment receipts

If there are multiple email addresses on file to send receipts to when a credit card is charged, don't display all email addresses in the "To" field when the receipt is sent. Sometimes we see children of divorced parents who have contentious relat...
Guest almost 2 years ago in Billing & Payments 0 Future consideration

Link my support cases to my practice (multiple accounts)

As a biller who works with more than one organization, I need to link my support ticket to the practice I'm working with.
Cindy Hooper 8 months ago in Practice Management & Administration 0 Future consideration

Create Medicare Credit Balance report

Allow me to access a Credit Balance report for Medicare/Medicaid to help when I submit quarterly attestations on credit balances.
Cindy Hooper 8 months ago in Reporting 0 Future consideration

Filter client list by clients without a flag

Allow me to filter the client list so I can see all clients that don't have a flag assigned.
Cindy Hooper 8 months ago in Client Account Management 0 Future consideration

Allow ERA to auto process with posted client payment

When you automate ERA processing, an ERA will not auto process if there is a client payment posted to an invoice. Our practice collects copays and coinsurance at time of service, so the vast majority of our invoices have client payments posted to ...
Guest over 1 year ago in Billing & Payments 0 Future consideration

Upload documents to prospective clients

Allow me to upload documents to prospective clients.
Guest over 1 year ago in Clients & Groups 1 Future consideration

Add a calendar preference to display client first initial and last name in user profile and settings

Please allow for "show only first initial and last name" on preferences along with the option of "show only client initals in synced calendars" for calendar options in profile and settings.
Micah Mabe 8 months ago in Calendar & Scheduling 0 Future consideration