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Ensora Mental Health Ideas Portal
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Billing & Payments

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Add ability to send one time payment link for multiple invoices

Make it possible to send a 1-time payment link for multiple invoices to the same client? Right now you have to send 1 link per invoice.
Guest almost 5 years ago in Billing & Payments 1 Future consideration

View EOBs in TheraNest with Apex

It would be great to view the EOB in TheraNest not just the ERA adjustments. You can view these through any clearinghouse, however since Apex is integrated in TN we cannot view the actual EOB. It is easier for some to see the EOB in a pdf rather t...
Guest over 5 years ago in Billing & Payments 6 Future consideration

Allow Invoice Processing to add Invoices with a $0 balance to Claims Awaiting Submission

Add the ability for Invoice Processing billing automation to add Invoices with a $0 balance to Claims Awaiting Submission.
Admin RWWC 6 months ago in Billing & Payments 0 Future consideration

Add Insurance Eligibility Checks for Non-Partnered Clearinghouses

When integrated with a non-partnered clearinghouse, add the ability to complete insurance eligibility checks.
Stephanie Milne 6 months ago in Billing & Payments 0 Future consideration

Move claims from paid to accepted

Allow me to move a paid claim back to "Accepted" instead of having to go through "Submitted" again. We receive ERAs for $0, and there's still a balance due, so I need to follow up.
Guest 4 months ago in Billing & Payments 0 Future consideration

Track client's deductible

Allow me to track a client's deductible in TheraNest so I know when they are close to reaching their deductible.
Guest about 4 years ago in Billing & Payments 4 Future consideration

Don't retroactively change service fee if updated

If I update the fee for a service type the change should only apply to newly created invoices, not past ones. It's easier to update the fee rather than archive it and create a new one.
Kim Beaulieu 10 months ago in Billing & Payments 0 Future consideration

Customize Superbill template

Option to edit the template on the superbill. It will make this option so much more userfriendly!
Guest over 5 years ago in Billing & Payments 6 Future consideration

Show payment method when viewing invoice details

When viewing the details of an invoice show whether it was a client payment or insurance payment under "Invoice Payments and Refunds" and "Unapplied Payments".
Guest about 2 years ago in Billing & Payments 2 Future consideration

Bulk apply write-offs to invoices when processing ERA payments

When processing ERA payments, allow me to process and write off the remaining balance to multiple claims at one time so I don't have to do each one individually.
Guest over 3 years ago in Billing & Payments 4 Future consideration