Block unconfirmed appointments on the calendar until confirmed/declined
Automatically block off time on the calendar when a client requests a new appointment until you confirm or deny the request. As it is, multiple clients can request the same time.
Keep appointments in "Upcoming" until end of session
It is very confusing for clients who attempt join a telehealth session via their calendae appointment at 1 minute past the session (or more) to discover they cannot find their appointment listed in the "upcoming appointments" folder.
Display client's secondary insurer copay in the client's details and ledger
If a Client has a Secondary Insurer, display the Secondary Insurer copay along with the Primary Insurer copay on the Client Details page and within the Client's Ledger.
Tiffany Cornilsen
10 months ago
in Billing & Payments
0
Future consideration
Currently, the software limits deleting clients to three per 24 hours. While it seems reasonable to have a limit on this in the event of hacking, three is too low for the volume of business that we do and the number of clients we manage. We propos...
Kenneth Buckle, Psy.D.
7 months ago
in Clients & Groups
0
Future consideration
Allow me to send a mass email or text to all of our clients so I can share important clinic information. Although I can send a mass secure message to the portal, not all of our clients are on the client portal.