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Ensora Mental Health Ideas Portal
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Messaging & Notifications

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Notify staff via email of appointments canceled via reminders

Allow my staff to be notified via email when a client cancels an appointment from a phone or text reminder.
Guest about 2 years ago in Messaging & Notifications 3 Future consideration

Specify what notifications I receive in TheraNest

I want to choose whether I get notifications about certain things in TheraNest and how those notifications are sent. For certain things, an in-app alert is enough, but for other things I might want to be alerted in several ways (like text, email a...
Guest almost 7 years ago in Messaging & Notifications 6 Future consideration

Draft secure messages

When sending a secure message to a client, allow me to compose and save a draft. I may need to jot some things down and then come back to edit and send later.
Guest almost 5 years ago in Messaging & Notifications 5 Future consideration

Notify staff when they have been assigned a new client

Send a notification to the staff member when a new client or prospective has been assigned to them.
Guest over 6 years ago in Messaging & Notifications 9 Future consideration

Notify admins and therapists of non-standard appointment reminder responses

When a client receives an appointment reminder and sends a non-standard reply, send a notification to the admins and therapist so that they can follow up if needed.
Guest almost 4 years ago in Messaging & Notifications 6 Future consideration

Add Alert in TheraNest for Intake Docs Submitted

It seems the only "Alerts" coming into TheraNest itself are for payments and cancellations made through the Client Portal. I want to see more robust Alert functionality, more specifically for documents clients submit. As of now, I can only recei...
Rebecca Stone over 4 years ago in Messaging & Notifications 1 Future consideration

Remind me of incomplete notes

Have TheraNest automatically remind me after so many days of notes that I haven't completed so I don't have to scroll through the Agenda or remember to run a report.
Guest about 3 years ago in Messaging & Notifications 2 Future consideration

Sound alert for new practice chat message

Allow me to turn on the option to receive an audible alert when I receive a new practice chat message.
Guest over 6 years ago in Messaging & Notifications 2 Future consideration

Notify admins of information changes in client portal

As an administrator, notify me when a client makes changes to their information in the client portal (e.g., address, payment method, phone number, etc.).
Guest almost 5 years ago in Messaging & Notifications 1 Future consideration

Customize first appointment email

Allow me to customize the first appointment email so I can include text about our cancellation policy or invite them to join the client portal.
Guest almost 8 years ago in Messaging & Notifications 1 Future consideration