TheraNest Ideas Portal
ADD A NEW IDEA

Messaging & Notifications

Showing 128 of 1967

Save information entered in the chat request

When I click the icon to start a chat, I am asked to fill in several fields including a description of my issue. If no one is available to chat, then I get a message back indicating that & everything I typed on the previous screen is gone. Ple...
Andrea Mills 3 months ago in Messaging & Notifications 0 Future consideration

Custom appointment reminders based on service type

It would be very helpful to allow for custom reminders based on the type of service instead of just one generic reminder. For example, we offer individual therapy, but also have providers who conduct school observations or attend IEP meetings. It ...
Guest over 6 years ago in Messaging & Notifications 11 Future consideration

Draft secure messages

When sending a secure message to a client, allow me to compose and save a draft. I may need to jot some things down and then come back to edit and send later.
Guest about 4 years ago in Messaging & Notifications 5 Future consideration

Specify what notifications I receive in TheraNest

I want to choose whether I get notifications about certain things in TheraNest and how those notifications are sent. For certain things, an in-app alert is enough, but for other things I might want to be alerted in several ways (like text, email a...
Guest about 6 years ago in Messaging & Notifications 6 Future consideration

Notify admins and therapists of non-standard appointment reminder responses

When a client receives an appointment reminder and sends a non-standard reply, send a notification to the admins and therapist so that they can follow up if needed.
Guest over 3 years ago in Messaging & Notifications 6 Future consideration

Allow admins to mass secure message just assigned clients

As an administrator and provider, when I send a secure message allow me to mass message the clients I am assigned to.
Steven Clemons, Jr. 3 months ago in Messaging & Notifications 0 Future consideration

Remind me of incomplete notes

Have TheraNest automatically remind me after so many days of notes that I haven't completed so I don't have to scroll through the Agenda or remember to run a report.
Guest over 2 years ago in Messaging & Notifications 2 Future consideration

Filter clients when sending a secure message

Filter clients by certain attributes (e.g., self-pay, has insurance, etc.) when sending a secure message to multiple clients.
Guest about 2 years ago in Messaging & Notifications 3 Future consideration

Notify staff when they have been assigned a new client

Send a notification to the staff member when a new client or prospective has been assigned to them.
Guest almost 6 years ago in Messaging & Notifications 9 Future consideration

Sound alert for new practice chat message

Allow me to turn on the option to receive an audible alert when I receive a new practice chat message.
Guest over 5 years ago in Messaging & Notifications 2 Future consideration