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Offer one-on-one training

Offer one-on-one training when setting up TheraNest or onboarding new staff so they can learn the correct way to document, file claims, etc. Some people learn better with direct instruction rather than by watching videos or reading articles.
Guest 3 months ago in Practice Management & Administration 0 Future consideration

Allow more than one client/family member to have access to the client portal

I have situations in which multiple family members (ie divorced parents where both parents have shared custody, parent and teen, etc) that need access to the client portal to be able to receive reminders, telehealth links, ability to pay, etc
Guest 3 months ago in Invitations 0 Already exists

Specify what notifications I receive in TheraNest

I want to choose whether I get notifications about certain things in TheraNest and how those notifications are sent. For certain things, an in-app alert is enough, but for other things I might want to be alerted in several ways (like text, email a...
Guest about 6 years ago in Messaging & Notifications 6 Future consideration

Show if note has been signed when viewing the calendar

On the appointment block, show me if the note has been signed so I can quickly see which ones aren't completed.
Guest almost 3 years ago in Calendar & Scheduling 2 Future consideration

Provider pay rates per client

If our providers refer someone that ends up becoming their client, that provider gets an extra 5% for that client's sessions. There currently isn't a way for a provider to have multiple pay rates, or tie those rates to a client.
Guest over 1 year ago in Practice Management & Administration 4 Future consideration

Permission to allow staff member to remove their own signatures from signed notes

Have a permission setting to allow a staff member to remove their signature from signed progress notes. Sometimes they need to make edits to correct typos, etc. and right now they have to reach out to an admin, which is a hassle when fixing small ...
Guest over 6 years ago in Practice Management & Administration 6 Future consideration

Filter the invoice aging report by claim status

When viewing the Invoice Aging report, allow me to see the claim status and filter by this status.
Guest about 1 year ago in Reporting 1 Future consideration

Document medication in the client's chart

When viewing a client's chart, allow me a place to document and track the medication a client is taking.
Guest over 3 years ago in Clients & Groups 5 Future consideration

Notify admins and therapists of non-standard appointment reminder responses

When a client receives an appointment reminder and sends a non-standard reply, send a notification to the admins and therapist so that they can follow up if needed.
Guest over 3 years ago in Messaging & Notifications 6 Future consideration

Allow telehealth participants to dial in using their phone

Add a call in feature where clients, family members, ect can dial in if they don't have access to internet but should join in on group sessions
Guest over 4 years ago in Conducting Telehealth Sessions 1 Future consideration