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Messaging & Notifications

Showing 130 of 2013

Implement read receipts for client secure messages

I'm suggesting read receipts for messages sent TO clients through the client portal messaging.
Guest about 5 years ago in Messaging & Notifications 8 Future consideration

Notification for client portal account creation

Notify me when a client registers for the client portal so I can follow up with a phone call if they don't schedule an appointment.
Guest over 6 years ago in Messaging & Notifications 14 Future consideration

Alert for when a client has been closed for 7 years

Have a program that will keep track of the date that you "archive" a client as a close out-and you will be alerted when the file has been closed for 7 years-so you know when you are able to shred the paper documents. And then to also be able to fu...
Guest about 8 years ago in Messaging & Notifications 1 Future consideration

Create away message for practice chat

Allow me to create an away message for practice chat so other staff members know why I'm not responding.
Guest almost 2 years ago in Messaging & Notifications 1 Future consideration

Add signature to secure messages

When sending a secure message from TheraNest to the client portal, allow me to include my signature.
Cherelle Brown almost 5 years ago in Messaging & Notifications 8 Future consideration

Separate appointment reminder preferences

Allow me to set a client's appointment reminder preferences that are separate from other communication. For example, a client may not want to receive emailed reminders but they do want to receive other communication via email.
Guest almost 3 years ago in Messaging & Notifications 5 Future consideration

Send alert when clients enter or update information in Client Portal

Send me an alert when a client enters/updates any demographic or payer information on the Client Portal.
Guest over 6 years ago in Messaging & Notifications 5 Future consideration

Send a mass secure message to just contacts

We work with minors whose parents/guardians have portal access with secure messaging. It would be helpful for admin and therapists to be able to send a mass message to all contact networks by being able to click All Contacts instead of listing eac...
Erica Anderson about 2 months ago in Messaging & Notifications 0 Future consideration

Send a message to a client without the contact seeing

Currently the client contact network can only use secure messaging if given access to the client’s messages. I need to be able to send secure messages to both the client and the contact network without the contact network seeing the client’s messa...
Erica Anderson about 2 months ago in Messaging & Notifications 0 Future consideration

Set different times for each type of appointment reminder

Allow me to have each type of appointment reminder scheduled to go out at different times. For example, I may want to send email reminders 3 days before the appointment and a text reminder the day before.
Guest almost 9 years ago in Messaging & Notifications 13 Future consideration