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Designate clients as private pay

Allow me to designate a client as private pay so that I can run billing reports for insurance clients separate from private pay clients.
Guest over 7 years ago in Clients & Groups 9 Future consideration

Only notify clients if appointment is rescheduled

If I have the setting turned on to notify clients when an appointment is rescheduled, then only send the notification if the appointment status is changed to "Rescheduled". Right now a notification is also sent if we adjust the appointment time (b...
Guest about 1 month ago in Messaging & Notifications 0 Future consideration

Hide or remove tabs from clients and cases

I would like the ability to hide or remove tabs in the Client's profile as well as Cases that are not relevant to my practice or I don't use. For example, we don't bill so I'd like to remove the Bill To & Insurance tab.
Guest almost 2 years ago in Clients & Groups 3 Future consideration
102 VOTE

Bill with contracted rates per payer and service with automatic write-offs

Have the contracted rates set up with the payer override the balance due on new invoices and the difference between the contracted rate and the billed amount should be automatically written off.
Guest over 8 years ago in Billing & Payments 21 Future consideration
118 VOTE

Send mass email or text alert to clients

Allow me to send a mass email or text to all of our clients so I can share important clinic information. Although I can send a mass secure message to the portal, not all of our clients are on the client portal.
Guest almost 10 years ago in Messaging & Notifications 15 Future consideration
105 VOTE

Add Holidays to the calendar

Alert when it is Easter, MLK day etc. so staff are alerted that day is not a typical one for clients.
Guest almost 9 years ago in Calendar & Scheduling 14 Future consideration

Automatic generation of tasks

Allow me to set up a rule so that certain tasks are automatically generated in my task list. For example, when I add a new client I want tasks generated for inviting them to the portal, scheduling an appointment, etc.
Guest over 2 years ago in Practice Management & Administration 13 Future consideration

Specify who gets notified of completed intake forms

Allow me to specify who gets notified when a client completes an intake form. As an admin, I want to be notified when any client completes a form without having to be assigned to every client. We also have intake coordinators who need to be notifi...
Guest over 2 years ago in Messaging & Notifications 7 Future consideration

Add Mental Status Exam to the initial assessment

Add a Mental Status Exam to the initial assessment template in Theranest it is the only area missing to be Medicaid compliant.
Guest over 6 years ago in Notes & Cases 4 Future consideration
133 VOTE

Add profile photos for staff

Allow me to upload a profile photo for a staff member.
Guest over 11 years ago in Practice Management & Administration 22 Future consideration